Postal address
Association ARIEL-IA
Rue du Grand-Bay 16
1220 Geneva
Switzerland
Official contact
Contact
Association ARIEL-IA.
ARIEL-IA uses several contact channels in order to handle general enquiries, ARCAN-related topics, licences, security, press and partnerships clearly and traceably.
Please use the channel corresponding to your request.
This helps us respond with the appropriate level of confidentiality,
security and precision.
Official contact details
Association ARIEL-IA
The details below are the association’s public contact points.
General contact
For general, institutional or administrative enquiries.
Phone
General contact number for the association.
Specialised channels
One channel for each type of request.
Separating contact channels helps protect confidentiality, traceability and consistency in our exchanges.
General ARIEL-IA information
For general enquiries about the association, its mission, governance, projects or activities.
ARCAN — information & eligibility
For requests relating to ARCAN, eligibility, public administrations, organisations, companies or interested institutions.
ARCAN licences
Reserved for validated licences, official delivery and associated procedures.
Security & responsible disclosure
For security reports, responsible disclosures, sensitive technical analyses, audits or CERT/SOC contacts.
Press & communications
For media, journalists, interview requests, press releases or public information.
Partnerships
For proposing a collaboration, technical, institutional, mission-aligned or project partnership.
Good use
How to contact us effectively.
A clear request makes processing easier, avoids misunderstandings and helps route the message to the right person or channel.
Identify the subject
Please indicate clearly in the subject line whether your request concerns general information, ARCAN, a licence, security, press or a partnership.
Provide context
A useful request includes the organisation name, contact person, country, type of need and expected confidentiality level.
Avoid unnecessary sensitive attachments
Please do not send confidential documents, medical data, technical secrets or critical information without prior exchange.
Confidentiality
Do not transmit secrets without a prior framework.
ARIEL-IA handles certain sensitive topics. Protection starts with the first exchange.
Sensitive requests
If your request concerns a vulnerability, confidential document, critical situation, sensitive data or exposed infrastructure, use the most appropriate channel and describe the general context first.
For cybersecurity matters, please use security@ariel-ia.ch.
For ARCAN requests, eligibility assessment begins through arcan@ariel-ia.ch. Official delivery of validated licences is then handled through licences@ariel-ia.ch.
Summary
Contacts at a glance.
| Channel | Address | Main use |
|---|---|---|
| General contact | contact@ariel-ia.ch | Association, mission, general information, partnerships |
| ARCAN | arcan@ariel-ia.ch | Information, eligibility, institutional or organisational requests |
| Licences | licences@ariel-ia.ch | Official delivery of validated licences |
| Security | security@ariel-ia.ch | Responsible disclosure, audits, CERT, SOC, vulnerabilities |
| Press | press@ariel-ia.ch | Media, interviews, press releases, journalistic requests |
Final note
The right channel protects the quality of the exchange.
ARIEL-IA favours clear, documented exchanges that respect confidentiality. Each request is routed according to its nature and sensitivity level.